Campfire is the quickest way to ask a fellow agent to take a look at the ticket you are currently working on. No more calling out ticket numbers to colleagues or sending links via internal chat, just start a campfire and request a specific person to join, it's that simple.
Less messing around with messengers, shouting colleagues and no logs of colleagues working together. Logging this can point out the need for more guidance, different skill levels, user rights or inefficienties in processes.
The first week is on us! After installing your free 7 days trial will start so you can tryout this application without any worries.
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