Never leave customers waiting again when they have questions or need help finding the right product.
Have an AI chatbot as first-line support across chat, email, phone and messaging.
Watch live demo & try for free: botxo.ai/zendesk-botxo
“The way the BotXO platform is designed makes it easy for me, as a Service Operation Specialist, to start using Conversational AI with our chatbot to grow its use cases over time. I would recommend anyone to sign up to BotXO.” Nadin Kempel Sigh, Customer Care Manager, Tiger of Sweden.
Main benefits of the BotXO integration includes:
- Platform build for line of business people, no coding skills required to run a fully functional chatbot.
- Go from start to test in 30 minutes.
- Average time to launch: Startups/Scaleups, days, Enterprises, weeks.
- Out-of-the-box options available for all Zendesk plans and tiers.
- Optional custom onboarding, training, dedicated support and SLA.
- IT Security approved & complaint with GDPR, HIPAA FSA & SOC2.
Your chatbot will out-of-the-box be able to:
- The AI understands your customers' questions in more than 12 languages.
- Your chatbot only gives human-approved answers, ensuring compliance and consistency.
- Integrates with thirdparty CRM, Product & ERP tools. (Average integration time: 30 minutes for non-coder).
- Multiple APIs and Webhooks options for reporting, data sharing and more.
- Integrated with native Zendesk products such as Chat, Support, Help Center Articles, Sunshine, etc.
- Use free text, buttons and product visuals for faster and rich, beautiful conversations.
- Seemless live handover between chatbot and agents.
- Route customers to the relevant department.
- If agents are not available, collect the customers' info to get back to them later.
- Your chatbot can out-of-the-box open, update and close tickets.
Start your free trial today: botxo.ai/zendesk-botxo
Have questions? Schedule demo / Get in touch