Assembled

Workforce management for forecasting, scheduling and real-time analytics

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Assembled is a modern workforce management platform built for modern support teams. We help forecast volume, build and manage team schedules, track real-time performance and schedule adherence, and uncover insights to improve your support operations. Our customers include Stripe, GoFundMe, and Harry's.


Why Assembled?

  • Powerful and flexible forecasting. Create forecasts on the fly that adjust to the natural patterns of your ticket volume.

  • Intuitive scheduling. Streamline your team scheduling with powerful features like recurring templates and time off management.

  • Real-time insights. Monitor queues, agent activity, and adherence in real-time.

  • Advanced reporting. Analyze support performance and staffing from within Assembled, or export your data by CSV or API.

  • Plug-and-play integrations. Integrations with Google Calendar and Slack to facilitate seamless interactions.

  • Automated schedule generation. Build the perfect schedule in minutes with our scenario planner and proprietary algorithms.

App details

Author
Assembled
Version
0.6
Price (USD)
Free

Apps install directly into your account.

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