Article Comments Manager

Get an overview of Help Center article comments and manage spam.

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When adding articles to your Help Center you can allow readers to add comments to these articles. Quite often these are useful remarks or extra questions which you can escalate to tickets in Zendesk.

But what if those comments are not good? What if they are spam, junk or outside the scope of the article?

Ticket Comments Manager

This app shows you an overview of all comments across tickets in your Help Center. You can quickly view a comment, or more importantly, delete an obstrusive comment with a single click.

You can filter comments by author, language or date range.

Notice

Powered by Premium Plus.

The app was developed by Premium Plus. We’re an award winning Zendesk Master Implementation Partner with over 500 active and happy customers. We’re here to help if you need guidance on how to get the most out of Zendesk. Visit premiumplus.io for more information.

Need a custom app to for your Zendesk instance to meet a specific need? Sure thing! We can build one seamlessly fitting your wishes and requirements. Need inspiration? Visit the apps section on https://premiumplus.app.

App details

Version
2020.10.1
Price (USD)
Free 2-day trial, then £1.99 per agent, per month

Apps install directly into your account.

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