Blazing fast search that helps knowledge-centered support teams find and reuse answers buried in historical support tickets. Ideal for SaaS and Technical Support teams.
Increase the proficiency of your support team members.
Boost agents productivity and reduce average handling times
Increase utilization of knowledge base articles
Reduce escalation of complex customer issues
Search: quickly find information to help solve tickets more efficiently
Article snippets: reuse past answers that include links to knowledge articles
Screenshots: find and insert previously used screenshots
Filters: get to specifics fast by slicing and dicing a search in many ways
Coming soon: search for answers in past Slack conversations, Confluence and Jira.
Learn how Answer Search can boost your team's productivity.
No up-front investment.
Works out of the box for teams of all sizes.
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