Beyond Labs is a non-profit company based in Western Europe. We try to provide helpful softwares for Zendesk users. Advanced Workflow allows you to control the content of a Custom Field through a workflow:
With Advanced Workflow, agents can inform customers about detailed changes on their tickets (like a sub-status). Since it's a Custom Field, it can be used with Triggers, Automation, in Zendesk Guide, ...
We are really interested by your feedbacks, needs and questions in order to improve this app ! So, don't hesitate to drop us a mail at firstname.lastname@example.org 😉
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