Macros underutilization is the main productivity killer in Zendesk. With optimized macros usage you can increase your CS productivity by up to 30% – and drive CSAT and sales growth as a result.
Pythia levels up the productivity of your Zendesk agents and managers with better macros usage and management. Pythia works perfectly with multiple languages, brands, groups, forms and fields.
Looking for advanced macros usage reporting? Explore our Macros Usage Reporting for Zendesk. Looking for advanced shortcuts management? Check Advanced Shortcuts by Pythia.
Apps install directly into your account.
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