Ximble is an intuitive, web-based scheduling and labor management solution which provides immediate benefits by reducing admin costs, improving communications and maximizing productivity. Our efficient scheduling solution offers best-of-class usability that renders most scheduling tasks into just a few clicks, while completely automating other repetitive tasks.
Ximble provides an easy and convenient way for you and your Zendesk Support Agents to stay on top of scheduling without ever leaving Zendesk. By using Ximble, you can easily see who is currently working or taking a break at a glance, create new or edit existing shifts as well as assign shifts to employees. Your operators can clock in/out for their shifts and view their upcoming schedule.
As a manager you will be able to:
Support Agents can:
Your employee's timesheets will be accurately tracked and automatically visible for your review.
Once approving your employee' hours you can run a payroll report based on the approved hours.
Ximble has the ability to create a variety of other actionable reports based on employee and timesheet data.