Shipup for Zendesk Chat

Display shipping information in your conversations

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Free for 14 days, free up to 50 packages / month

Requires a Shipup account

The Shipup app for Zendesk Chat improves your agents productivity by displaying order details and delivery information related to your customers right next to your conversations.

The application queries your Shipup account to find customers' details, recent orders and their delivery data. Stop wasting time looking for a tracking number or visiting the shipping carrier's tracking page to know what happened with your customer's delivery.

Improve customer satisfaction with better conversations

  • Solve chats faster by having access to relevant delivery data from Shipup, such as address details, shipping status and shipping events from within Zendesk.
  • Customers are matched by email address. No need to look for them.
  • Also available for Zendesk Support

70 shipping carriers supported

International carriers

UPS, USPS, Fedex, DHL, DPD, TNT, DB Schenker, Royal Mail, ParcelForce, Yodel, Canada Post, BPost, Cainiao, Honk Kong Post, Correos, Deutsche Post, OnTrac...

French carriers

Chronopost, Colis Prive, Colissimo, Fedex (FR), GLS, DPD (FR), Lettre Suivie La Poste, Mondial Relay, Relais Colis, TNT, Geodis...

New carriers can be added on request.

App details

  • Author: Shipup
  • Price: Free
  • Support: Email / Website
  • Version: 1.0.2

This is an app. It will install right into your Zendesk Chat account.

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