Trusted by thousands of businesses worldwide, Recurly (https://recurly.com/) offers the most flexible enterprise-class subscription management platform. With Zendesk for Recurly, you’ll save time, optimize your revenue, and provide great service to your customers.
Maximize operational efficiency and time savings
Now you don’t have to switch to separate tabs or systems to view or change the subscription details of your customers. Your omnichannel view brings you the complete picture--what level of subscriber, for how long, and how valuable--and gives you the power to pause, cancel, or refund your customers subscription.
Optimize your revenue
Know instantly which level of support each customer should receive. Provide that support in real time, without ever having to leave the conversation. Spend your time and resources appropriately.
Satisfy your customers
Provide better customer service by answering questions and handling requests more quickly.
Once the application is installed, use your Recurly subdomain and Base64 encoded API key available under your Recurly Account > Integrations > API Credentials.
Create a new API key and click the dropdown arrow to get the Base 64 encoded value. Your Base64 encoded API key is the characters after “Authorization Basic”.
Your subdomain can be found in the URL of the page. If the URL is "site.recurly.com/*", you will only enter "site" in the subdomain field.
Configure your desired permissions for each role (see Permissions section below) and you are all set to use the integration.