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Knowledge Base Search

Knowledge Base Search

Knowledge Base Search for Zendesk Chat

Install

This app enables Chat agents to search their linked Zendesk Help Center for public articles and send them to chat visitors. By enabling this app, You agree to the Built by Zendesk Terms of Use.

  1. Ensure your Zendesk account is linked to a Zendesk Chat account by navigating to Admin > Channels > Chat. 2. Install the application from the Zendesk Marketplace. 3. Begin a chat in Zendesk Chat and use the app.

App Details

  • Author: Zendesk
  • Price: Free
  • Support: Email / Website
  • Version:2.5.5

  • This is an app. It will install right into your Zendesk Chat account.

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