BotXO AI Chatbot Agent for Chat

Run an AI, multilingual chatbot inside your Zendesk chat widget

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Never leave customers waiting again when they have questions or need help finding the right product.

Have an AI chatbot as first-line support across chat, email, phone and messaging.

Watch live demo & try for free: botxo.ai/zendesk-botxo

“The way the BotXO platform is designed makes it easy for me, as a Service Operation Specialist, to start using Conversational AI with our chatbot to grow its use cases over time. I would recommend anyone to sign up to BotXO.” Nadin Kempel Sigh, Customer Care Manager, Tiger of Sweden.

Main benefits of the BotXO integration includes:

  • Platform build for line of business people, no coding skills required to run a fully functional chatbot.
  • Go from start to test in 30 minutes.
  • Average time to launch: Startups/Scaleups, days, Enterprises, weeks.
  • Out-of-the-box options available for all Zendesk plans and tiers.
  • Optional custom onboarding, training, dedicated support and SLA.
  • IT Security approved & complaint with GDPR, HIPAA FSA & SOC2.

You chatbot will out-of-the-box be able to:

  • The AI understands your customers' questions in more than 12 languages.
  • Your chatbot only gives human-approved answers, ensuring compliance and consistency.
  • Integrates with thirdparty CRM, Product & ERP tools. (Average integration time: 30 minutes for non-coder).
  • Multiple APIs and Webhooks options for reporting, data sharing and more.
  • Integrated with native Zendesk products such as Chat, Support, Help Center Articles, Sunshine, etc.
  • Use free text, buttons and product visuals for faster and rich, beautiful conversations.
  • Seemless live handover between chatbot and agents.
  • Route customers to the relevant department.
  • If agents are not available, collect the customers' info to get back to them later.
  • Your chatbot can out-of-the-box open, update and close tickets.

Start your free trial today: botxo.ai/zendesk-botxo

Have questions? Schedule demo / Get in touch

App details

Author
BotXO
Price (USD)
Free

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